Privacy Policy

At Airia Mall (“Airia”) accessible from (“Website”), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Airia and how we use it.

This Privacy Policy shall be construed to be provided in compliance with the Information Technology Act, 2000 and the rules framed thereunder (as amended from time to time).

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Any personal information that you may provide on this Website shall form part of the database of Airia. Any personal information you choose to supply which forms part of the database of Airia will remain private and will not be supplied to third-parties without your permission except where (a) such disclosure is required by law or by any court, tribunal or governmental authority; or (b) such disclosure is made to Other Sites (defined below) linked to this Website.  We may also share such information with officers, employees, affiliates and service providers for the purpose of processing personal information on our behalf. We will take appropriate assurance from such parties to comply with the Privacy Policy and follow appropriate confidentiality and security measures.

By accessing the Website, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you).

This Privacy Policy applies to the use of the Website and does not apply to the Other Sites’ links provided in this Website, whose specific privacy policies may be available on their respective websites.

This Privacy Policy is incorporated into and subject to the terms of the Terms of Use. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at

User Information

To fully use the Website, you may need to register using our online registration form, where you may be required to provide us with certain information.

We collect information from you if you choose to contact us with an enquiry. The information we collect includes your details such as name, telephone number, postal address, email address, identity information, gender, age, residence / place of business and other personal information as indicated on any forms throughout the Website, to enable us to respond to your enquiry. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. You warrant that any information you supply to us is accurate and up-to-date, that you will inform us if any such information requires updating and that if you submit personal information about a third-party to us you have that third party’s permission to do so.

By submitting personal information to us, you consent to our collection and use of it as set out in this Privacy Policy and unless otherwise indicated, you consent to be added to our electronic mailing lists. If at any point you do not wish to be included in any of our mailing lists for receiving information other than as necessary to deal with your specific enquiry, or you wish to receive information only via a preferred medium, please email us at

We do not sell or rent your personal information to third-parties for their marketing purposes without your explicit consent. When you use our Website, we collect and store your personal information from you. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose.

As well as dealing with your enquiries, we may use your personal information to provide you with details of the services we offer, changes to the Website, campaigns we are running and other information about Airia and its activities which we think you may find of interest. We may send you this information, if we have your consent, by email. We also use information we collect in order to administer the Website including troubleshooting and statistical or data analysis and to ensure that the Website remains secure and is not subject to any hacking or fraud.

If you send us personal correspondence, such as emails, or if other users or third-parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. We may also collect information about where you are on the Internet (e.g. the URL you came from and your IP address), your browser type, the country where your computer is located, the pages of our Website that were viewed during your visit and any search terms that you entered on the Website. We may collect this information even if you have not provided personal information on the Website. We monitor our Website and capture information about your visit to the Website to improve the quality of the service we provide. This may include monitoring of traffic patterns and the Website usage to help us develop and administer the Website. The information we hold about you may also be used to analyse your browsing preferences as part of our promotional programmes. This may help us to select and tailor content for your benefit.

You have the right to withdraw consent provided to us in relation to your sensitive personal information at any time in writing by sending an email to us at , in which case, Airia reserves the right to discontinue the services for which such sensitive personal information was sought. However, please note that withdrawal of consent for sensitive personal information will not be retrospective in nature and shall be applicable prospectively.

Log Files

We follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the Website, tracking users’ movement on the Website, and gathering demographic information.

Pixel tags

We use pixel tags, which are small graphic files that allow us and our trusted third party partners to track your Website usage and collect usage data, including the number of pages you visit, the time you spend on each page, what you click on next, and other information about your Website visit.

Cookies and Web Beacons

Like any other website, we use ‘cookies’ or other similar electronic tools. Cookies are small files placed on your hard drive that assist us in providing our services. These cookies are used to store information including visitors’ preferences, and the pages on the Website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. Cookies can also help us provide information that is targeted to your interests.

We also use cookies to allow you to enter your password less frequently during a session. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Website.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our Website. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network privacy policy at the following URL –

Third Party Privacy Policies

This Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective privacy policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Other Lake Shore Centre Websites

This Website contains links to the following centres in India that are affiliated to us (“Other Sites”):

The links to the Other Sites provide information or are able to supply goods or services to you. These Other Sites are outside our control and are not covered by this Privacy Policy. If you access the Other Sites using the links provided, the relevant centre or the operators of those sites (as the case may be) may collect personal information from you which should be used in accordance with their respective privacy policies which you should read. We do not control and are not liable for the privacy practices of any Other Sites or other third-party website operators whether in respect of your personal information or otherwise and therefore, you should evaluate their practices before deciding to provide the said information.

Where a user enters information in any of the Other Sites, the information is simultaneously collected by us. The information is used by us in accordance with the terms of this Privacy Policy.


When you access your account information, we offer the use of a secure server. Furthermore, all of the data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies.

We will retain your information for a reasonable period or as long as the law requires. Please note that in accordance with our security procedures we may request proof of your identity before disclosing personal information to you.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We do not knowingly collect any personal information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our Website. This policy is not applicable to any information collected offline or via channels other than this Website.

Force Majeure

Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your personal information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, inter alia, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. You can view the current version of our Privacy Policy at any time by clicking on the Privacy link on the Website. You are bound by any changes we make to this Privacy Policy with effect from the date of the change.